The Story of Flumi
Empowering Professionals. Connecting with Children.
Frequently Asked Questions
How do I generate a session code?
Once you log in to Flumi as a professional, you can easily create a new session. The platform will automatically generate a unique session code for you. Simply share this code with your participant; they can join the session using this code without needing to create an account.
Will the participant be asked for any membership or personal information?
No. Participants (children or teens) do not need to create an account or share any personal data. The session code provided by the professional is the only requirement to join.
What does the participant see when the session opens? Can they choose a game?
When the participant joins the session, the following welcome message appears on their screen: "Hello [Participant]! [Professional's Name] is getting ready... Please wait, the game is about to start." The screen remains like this until you make a selection. Participants cannot choose games on their own; all guidance and activity selection are managed entirely by the professional.
How can I manage the process after the participant connects to the session?
Once you see that the participant has connected, you have two options: You can start an activity directly by selecting a game from the Game Panel. While you decide, you can launch the "You Won't Believe This!" page (which displays interesting facts sequentially) or the "Floating Bubbles" page (where the participant can pop bubbles using their mouse).
Can I see the participant's screen during the session?
Yes. For two-player games, you can play simultaneously and interactively with your participant. For single-player activities, you can track all the choices and actions the participant makes live (in real-time) directly from your own screen.
Is there any risk of ads appearing on the screen during activities?
Absolutely not. Flumi is specifically designed as a professional platform for specialists working with children. No advertisements will ever be displayed on the session screen; participants can only access the activities initiated by the professional.
My connection dropped, or I accidentally closed the tab during a session. Can I return to the same session?
Yes, but acting quickly is important. If you return within 5 minutes, the session will safely resume from where it left off. If this time limit is exceeded, the session will automatically end.
Will the session close if the participant's internet briefly disconnects?
The participant can rejoin the session using the same session code until the professional officially closes it. As long as you keep the session active, the participant can simply refresh their connection and continue.
How long does a session last?
A single session lasts for 100 minutes. The session will automatically close at the end of this duration.
Where can I access the session report afterward?
Once the session is complete, you can find the detailed report in the "Reports" section of your professional dashboard.
Does the participant need a tablet or touch screen to do the activities?
No. Logging into the system from a laptop or desktop computer is actually the most efficient method. All activities are designed to be easily played using a standard mouse. However, participation via tablets and touch screens is also fully supported.
How much of the platform can I experience with the free version?
With Flumi's free plan, you can experience the platform's core features and try out selected activities. Upgrading to the Premium plan grants you full access to the complete activity library, comprehensive reporting tools, and increased session capacity.